Inflight Catering Coordinator – Dubai, UAE

Role summary

The Inflight Catering Coordinator supports inflight catering operations by coordinating meal preparation, packing, quality checks and onboard service requirements. The role links the flight schedule, the kitchen and the operations teams so every flight gets the right meals, correctly packed and on time.

What does an Inflight Catering Coordinator do?

An Inflight Catering Coordinator matches catering orders to flight schedules, checks meal counts, labels and packing standards, verifies delivery documents, and monitors hygiene and food safety so airline meals leave the flight kitchen accurate, safe and on time.

Key responsibilities

Order and schedule coordination

• Coordinate catering orders and flight schedules with operations teams.
• Track flight changes (delays, cancellations, passenger count updates) and update catering requirements.
• Communicate order amendments to the kitchen, packing and dispatch teams.

Meal checks and documentation

• Check meal counts, labels, packing standards and delivery documentation before dispatch.
• Verify special meals (dietary, religious, medical) against passenger and airline requests.
• Keep accurate records of orders, shortages, substitutions and delivery confirmations.

Quality, hygiene and food safety

• Monitor hygiene, food safety and service quality procedures on the production floor.
• Make sure food temperature, handling, storage and labelling follow company and regulatory standards.
• Report non-conformances and follow up on corrective actions.

Onboard service requirements

• Confirm onboard service requirements (menus, equipment, trolleys, galley items) match the airline specification.
• Coordinate with loading and dispatch teams so catering is delivered to the aircraft on time.

Teamwork and reporting

• Work closely with chefs, packing staff, drivers and airline representatives.
• Escalate delays, shortages and service issues to the supervisor or operations manager.
• Write clear shift handover notes.

Requirements

Required

• Experience in airline catering, food operations or hospitality
• Knowledge of food hygiene and careful handling procedures
• Strong coordination, accuracy and teamwork skills
• Good spoken and written English
• Basic computer skills (MS Office, email)
• Ability to work rotating shifts, including nights, weekends and public holidays
• Valid UAE visa status, or willingness to be sponsored

Preferred

• Experience in an airline or flight kitchen
• Food safety or HACCP certification
• Experience with catering or inventory software
• Knowledge of airline catering specifications and special meal codes

Skills and competencies

• Attention to detail and accuracy
• Time management under tight departure deadlines
• Clear communication across kitchen, operations and airline teams
• Problem-solving when flights or orders change
• Understanding of food safety and hygiene standards

Working conditions

• On-site role in a flight kitchen and operations environment
• Fast-paced, deadline-driven work tied to flight departures
• Time spent on the production floor, including cold and chilled areas
• Rotating shifts, including nights, weekends and public holidays